Etsy Pros And Cons: 14 Things You'll Wish You'd Known Before You Open Your Etsy Shop

Etsy Pros And Cons: 14 Things You’ll Wish You’d Known Before You Open Your Etsy Shop

February 15, 2022

Get your hands on this free A to Z guide to starting and growing a successful handmade shop. Know what to do (and in what order) to build a wildly successful handmade shop.

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Get your hands on this free A to Z guide to starting and growing a successful handmade shop. Know what to do (and in what order) to build a wildly successful handmade shop.

download now

DOWNLOAD THE MAKER’S ROADMAP

  1. Martha says:

    I am personally disgusted with Etsy. Their customer service is shameful. I am a small business in Canada. I make under 30k sales a year, therefore I don’t have the right to charge my customers tax, nor can I claim a refund when doing my taxes every year. Etsy insists on charging GST, HST regardless to buyers. Claiming that they are obliged to do so as per Government of Canada but completely ignore the fact that this applies only to sellers making over 30k annually. I have contacted them twice and chatted with representatives that cannot help and advising me that the entire conversation has been recorded and someone from Etsy will reach out to me. It has been over a month and no one has contacted me, nor do I expect they will. They just keep grabbing fees after fees. I will be moving my shop elsewhere where my customers will not be obliged to pay the illegal taxes Etsy is literally Stealing from them in order to bump up their total fee % they collect on the Total sale.

    • The Tizzit Team says:

      Hello Martha! Sorry to hear you’re having trouble with Etsy customer service! In our experience, they will eventually get back to all inquiries. And based on their investors reports*, their customer service department should be making some improvements soon 🤞 In the meantime, this issue would be best directed to a tax lawyer in your region.

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